Post Jobs Search Resumes Employer Site Sign In

Career Questions and Answers


Azreen Z
What is the most important skill a Secretary need to possess in order to perform beyond expectation?
Asked by Azreen Z


A:
Best Answer:
The patience of a Saint and a sense of humour!

A:
the ability to multi-task!
Answered by armyvet

A:
Typing speed and organizational skills
Answered by blurry_eyes_hyde7

A:
Patience, good organisation , good diary practise, pleasant , dress well, cheerful voice , a feeling of knowing you are on top of it all , confidence , the ability to absorb the crux of what may be asked of you, good typing skills, filing skills , knowing where everything is that maybe wanted, probably gleaning knowledge from other sources be they possible problems for your boss, before he is hit with them from another direction, being the right hand person and show your loyalty to him, do not do a John Prescott secretary, stint , they then think you are a tart and will find away to get you out without, to much fuss, to conclude, just make yourself indispensable.
Answered by john r

A:
A bachelors degree. Most company's prefer education as a stepping stone. If your already working as a secretary, learn more about your company and try to move around. This will help you advance and your experience is equally important.
Answered by BiLLingTech

A:
Be very good to your public and your staff!!! Meet the people and help them but also support the main staff! (ie, Don't be a stuck up, over talkitive, self-absorbed B.) We've ALL been there....
Answered by raisedbycoyotes

A:
To be a competent secretary, you will need to learn how your boss works, what his/her role and objectives are within the company, what correspondence, telephone and personal enquiries he/she would like you to refer to him/her, or whether he/she prefers to take his/her calls at certain times of the day. Knowing these sorts of things will make your job easier too. The idea is to save your Manager time with the daily routine matters and be as helpful as you possibly can! also being helpful trustworthy, reliable,honest, confidential, organizational skills,immaculate appearance,good communication skills,good telephone etiquette,ability to take instructions and carry them out, ability to type speedily and accurately !
Answered by erica k

A:
organisation and ability to prioritise work. Working on your own initiative is also important. Above all, being un-flappable in the face of a crisis! Ive been a PA for 10years and these are my top skills :D xx
Answered by Badger

A:
it really depends on what job its for and what tasks they give you. Multi task, do it the way they want it done, not how u want it done, honesty, loyalty to the company, do not gossip,(a lot), dont take many personal phone calls for yourself, if your on the internet, make sure its for business purposes only, don't argue with customers, professional phone ettiquet, great typing skills, double checking your work, make sure you balance in your quickbooks, etc, you name it, you probably have to do it, you're more and likely going to have all the stuff filter down to you. You are at the end of the $hit tunnel and you catch all of it. So GOOD LUCK. I know, because i am an assistant/account as well. It sux!
Answered by love_hurts_first

A:
please it does not matter if you do your job well..if you have an azzhole boss well then your hard work does not count for shitz..i work as legal secretary and receptionist..in the beginning i did everything and more stayed late came in on weekends..but please after two years you would think i would get a raise..not even..my boss treats me like shitz speak to me like i am his daughter..and asks me to make him a cup of tea..like i am a damn intern..WTF..while our book keeper or acounts paybale and receiveable whatever the hell she is.. is supposed to be well rounded with typing and other knowledgeable stuff she is not ..instead she gets by and pretending that she knows everything and gets paid 40-50k...i realize it doesnt matter if you are not a lawayer, CEO or doctor..you are not counted..so do your job to the best of your ability and be on time. i am looking for another job..i am planning on going to school for RN..
Answered by libralov3

A:
gentle behaviour with good communication skill,should have computer skills,smart,ability to take quick right decision.
Answered by smriti b

A:
Keep your boss organized. If s/he feels that he can't survive without you while you are on vacation, you are a shining star in your field!
Answered by elletera

A:
Flexibility....which falls under multi-tasking, but is a winning characteristic. Being able to smoothly switch tasks based on urgent needs is great...because most people have trouble stopping one thing and starting again, and show their aggravation. I have to say that this is the number one thing that has shown up on my evaluations over the years...that the flexibility is appreciated immensely.
Answered by no1familiar

A:
Perseverance. No matter what comes at you, you must be able to work through it in the most efficient manner possible.
Answered by CC

A:
Two word ......Attention to Detail. Okay 3 words. You make sure every detail is seen to and no detail is too small you will excel. If you take phone messages make sure you have name, date, time, telephone number, what they want, their file, the info the boss needs to answer the question. Make sure the copier is never out of toner or paper. You never run out of you boss's favorite pens or notepads. Any thing.
Answered by AlaskaMusher

A:
Most important skill would be "organized". They don't waste time looking for items. Tasks are completed in a timely fashion. This helps with multitasking. Organized people usually keep detailed accounts of history, etc. Since you only asked for one item I would say it's definetely being organized. English (written and oral) is another important skill of any organization. That could really bring you up in the work force also.
Answered by Mari

A:
Common Sense! it is currently is such short supply, that when an employer meets someone with it, they usually employ you and respect you. Plus everything, my colleagues have said. L
Answered by lorraine h

A:
Seriously? - You must be able to kiss A$$.
Answered by Stacy B

A:
best to ask their boss this question ... each boss will have something different in mind. the boss gives the raises , so it is best to figure out what they think the criteria is to exceed expectations. don't forget to document this stuff during your reviews so you can later use it for raises/promos.
Answered by Mildred S

A:
One of the most important things i have found is learning how your bosses mind works, and knowing his personality, this is the first step of being a good secretary to someone. you need good word processing skills, a polite and professional manner, you need to be able to multi task have good organizational skills and also be able to prioritize your work. there is a lot that goes into being a good secretary, and as i started out my career as a junior secretary and have worked my way up to being the personal assistant(another term for personal secretary) to the managing director of a company, i know that when you work to the best of your ability and show that you are flexible and willing to work and learn new things you will progress well in your career.
Answered by LushLinzi

A:
Organization and a good memory.
Answered by polkadotty25

A:
A professional attitude with multi-tasking and organizational skills.
Answered by hollywoodmelody

A:
A desire to move up the ladder. The worst secretaries I have ever known were the one who were content in their position. No offense to anyone. It's just a very hard job that pays very little. It's not the smartest situation to be in for very long.
Answered by SecretariesRule

A:
A very nice, cool, calm and collected personality.
Answered by Red Ant

A:
There could be serveral - these come to mind: Be intuitive to what your boss' needs. If he does needs a report every Monday - get in done on Friday so it's on his desk when he arrives on Monday. Know the software you use inside & out Get things done before they are due or as quickly as possible Never be late for work Being an excellent multi-tasker
Answered by mn1463

A:
An excellent command of English and the ability to write in a clear, concise manner. One of the finest secretaries I knew had a boss who didn't have a HS diploma, He worked his way up. When she produced a memo under his name it was perfect, all who read it could understand it and there were rarely any questions about it. ,When was dictated it came out like this."Tell them F#$%^& idiots, that they gotta stop doing it this way and they gotta start doing it that way because if they don't I'm gonna be pissed off and kick someone's ass." She was constantly laughing about what she had to do,but every person there thought the world of her. )((She had a 2 yr degree in secretarial sciences)
Answered by TedEx


Best Answers are selected by the person who asked the question or other Yahoo! users. Find out more at Yahoo! Answers

Find Career & Employment Answers



Enter a keyword below to find questions and answers from real people


Want to ask a question?
Go to Yahoo! Answers


NOTICE: We collect personal information on this site. To learn more about how we use your information, see our Privacy Policy.

About Yahoo! HotJobs | Affiliate Program | Advertise with us