Systems Admin/ Tier II Support (Sr., Jr., Entry): Energy Enterprise Solutions, LLC (EES)

Systems Admin/ Tier II Support

Arlington, VA

Clearance:

Minimum Security Clearance Requirement: US Citizenship Required – Clearable to Top Secret (TS)/DOE Q

Duties and Responsibilities:

· Provide Tier II level support for end user technical issues

· Perform analysis of complex system issues and provides corrective action

· Load and configure Microsoft Windows OS and server platforms

· Review and monitor system logs

· Identify system deficiencies and makes corrective changes

· Oversees data storage and backup capability using tape, SAN, and NAS solutions

· Patch and update Microsoft Windows OS and server platform

· Ensures servers are in compliance with DoD IA requirements, updates servers that are not in compliance

· Assist with the management of network user accounts in accordance with standard DoD IG procedures.

· Assist with the management of user network shares, permissions, and quotas.

· Assist with the management of user mailboxes, public folders, and distribution lists.

· Assist with the management of Active Directory, policies, and objects.

· Assist with the management network printers, and scanners.

· Assist with the development, testing, updating and deployment of computer images.

· Assist with the management of software deployment systems, and with the packaging, testing, and deployment of software and security updates.

· Provides follow-up service to end-users to ensure that service provided by the Technical Support Center has addressed needs in a timely and efficient manner.

· Assist in the research, evaluation, testing, selection, procurement, implementation and maintenance of new software/hardware/systems.

· Document system configurations and develop and/or update standard operating procedures and training materials.

· In depth knowledge of the following operating systems, software, and systems: VMWare, SharePoint, Citrix, Microsoft Windows OS and server platforms, Microsoft Office 2003 (or later), Adobe Professional, DoD Common Access Card, DoD Public Key Infrastructure (PKI), Virtual Private Network (VPN).

· Good oral and written communication skills

Qualifications- Senior:

· Required IAT level II certification - Per DoDD 8570.1

· Required Secret Clearance

· BS/BA in related field strongly desired

· 4 years of experience required

· Provide weekly, monthly and escort reports to include task, completed, project status and summary report

Qualifications- Junior:

· Required IAT level II certification - Per DoDD 8570.1

· Required Secret Clearance

· BS/BA in related field strongly desired

· 2 years experience required

· Provide weekly, monthly and escort reports to include task, completed, project status and summary reports.

Qualifications- Entry:

· Required IAT level II certification - Per DoDD 8570.1

· Required Secret Clearance

· Provide weekly, monthly and escort reports to include task, completed, project status and summary reports.

· 6 Months to 1 Year Experience Minimum

Energy Enterprise Solutions, LLC is an Equal Opportunity Employer and strives for diversity. Careers with Energy Enterprise Solutions, LLC (EES) feature excellent growth, very competitive health and welfare benefits, and 401(k) program with a Company match.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.