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Front Desk Associate: Golds Gym International, Inc
Position Description:
• Greets members and guests promptly, enthusiastically and with a smile to create a friendly positive entrance into the gym. • Provides security and control to the front door area of the facility. • Monitor check-ins to identify delinquent accounts. • Register all guests into the gym using proper registration procedures. • Ensures that guests and appointments are directed to the appropriate employee/department in a prompt, professional manner. • Answers phone in a professional and courteous manner. • Responds immediately to member requests, inquiries and concerns. • Distributes keys, towels and other materials as needed. • Processes retail and concession sales. Qualifications: • High school diploma required. • Excellent customer service skills are required. • Ability to communicate effectively with both staff and members is critical. • Understanding of basic accounting principles is required. • Understanding of basic cash processing procedures is required. • Functional computer skills are required. • Ability to multi-task is a benefit to successfully perform duties.
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